The Soul Istanbul Hotel

The location was great.... In a safe neighborhood, filled with charming antique stores, art galleries and cafes, and the Museum of Innocence just round the corner. Main shopping street Istiklal Caddesi is a 10-minute (uphill) walk away, and so is Istanbul Modern. If you head the opposite direction. I also loved the stylish interior decor, and the cute breakfast room.

Excellent staff, very polite and impressively eager to help. The first night we arrived, we didn't like much our room because we it was kinda small, so we asked for a change, and the next morning we were given 2-3 options to choose from, so they gave us another room, bigger and more comfortable. They had left us some wine and fruits as a welcome gift, and then every day, at cleaning time, they left in our room a bottle of water for each guest. The room was nice, clean and pretty quiet despite being near a noisy and lively neighborhood. The bath and shower were also very comfortable. The breakfast was ok, a plus bonus was that there was a menu from which you could order for free an extra plate of an omelette, pancakes and other things. There was a private parking right next to the hotel, a very useful thing if you travel by car. Very good location, very close to Taksim Square.

Staff were excellent - extremely helpful. Assisted me in purchasing tickets to the Basilica Cistern and offering helpful advice on the transport system. We had the balcony deluxe double room - very comfortable bed. Shower had great pressure. Tea, coffee, kettle, fridge in room. High quality furnishings, heavy doors, hair dryer, toiletries provided. Room small but fine for us as a couple. We had breakfast at the hotel on our last morning. It was very good - nice selection with bread, fruits, cold meats, some hot items. You can order a hot meal too - I got the omelette. We liked the location quiet but close to restaurants - 8min walk to the tram at Tophane to take us to the Hagia Sophia area. The area is pretty steep so make sure you can handle walking steps and hills. Taxi goes straight to hotel door. There is a lift at the hotel - although small, it does the job of getting your luggage up and down.

The hotel is amazing. I never saw so much white and perfect sheets. Super clean. The stuff is very nice and ready to help. Rooms are very beautiful and stylish. Elegant. In the room there is really everything that you need. And the breakfast is also amazing. You can order a hot dish just for you. Much better than all other hotels when I was before.

I was welcomed by Isa & Nikita, the process of the check-in was less than 5 mins. The hotel is really cozy and the team are friendly. I rented the Deluxe King Room it is lovely room packed with everything you need even earplugs and eye masks to get well sleep at night. The breakfast was basic and simple but they also offers warm meals ( omelet and pancakes ), I had the pleasure to meet Mr. Berkay, the marking manager and had many recommendations to try, he was kind enough to give complimentary Turkish sweets. I would also mention Ms. Nerges, she was delightful and hard worker. The hotel is tiny and would recommend it for couples or solo traveler who are looking for quite places.